Shipping and Returns

  • Free Standard Shipping Australia-wide.
  • Orders are sent via Australia Post’s postal service with a tracking number. This service is guaranteed delivery within 2-7 business days within Australia Post delivery network.
  • All purchased items will be sent within 1-3 working days.If you have selected express post and require your order by a specific date email and we will do our best to get it to you on time. We are not liable for any items that are lost or damaged in transit. Please note that a signature may be required upon delivery. If your package, for any reason is not signed for, it will be delivered to your local post office for collection 
  • Domestic Express Post Option - $12
  • International Orders (Registered Rate) - $25. This service is guaranteed delivery within 3-14 business days. A signature is required on delivery
  • All international customers are responsible for the customs rates within their own country
We want you to love your Ziah purchase.
If for any reason your purchase isn’t quite right for you, you are welcome to return it to us within 21 days of receiving your order - items returned outside of this period may not be accepted. 

We have the following options available:

Refund or store credit code.
A store credit will be issued for any returned sale purchase. 

If you would like to return an item please send us an email at with your full name, purchase date and the item information. In the email please indicate your reason for the return and if you require a refund or store credit. Once we receive your email we will help you to proceed with the return.

As soon as the item is received, we will either send you another item or refund your money back into your account. Please allow up to 14 days for your account to be credited.

We do not cover the return postage fees. You must include a prepaid postage satchel for your item to be posted back in. Be sure you have a tracking number when you return the item.